Privacy Policy

This privacy policy sets out how Klarian Limited uses and protects any information that you give Klarian Limited or that we collect when you use this website.

Klarian Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Klarian Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st August 2020.

What we collect

We may collect the following information as a result of your usage of our website:

• Your name
• Your email address
• Technical information, including: the Internet protocol (IP) address used to connect your computer to the Internet; your browser type and version (if applicable); your app type and version (if applicable); your time zone setting; your browser plug-in types and versions; your operating system and platform; your device brand, category, and model.
• Information about your visit, including: the full Uniform Resource Locators (URL) applicable to your visit; the relevant clickstreams to, through and from our site (including date and time; products you viewed or searched for; whether you have visited our website before; page response times; length of visits to certain pages; page interaction information (such as scrolling, clicks, and mouse-overs); methods used to browse away from the page.
• Information about your behaviour across devices and websites, including: the device that is most frequently used by yourself to access this website and the web channels that directed you to our website;
• Personal information that may be stored within your browser or device, including: your age; your gender; your current location (only country-specific information); your interests; your spoken/written languages;

How we collect your data

You directly provide Klarian with most of the data we collect. We collect data and process data when you:

• Fill in any form through our website;
• Use or view our website via your browser’s cookies;
• Use or view web pages on our website that contain cookies (that have been placed for essential or statistical purposes). These cookies enable smooth usage of the website, and allows us to understand website visitor trends (e.g.: engagement time on each webpage).
• Klarian may also receive your data indirectly from the following sources:
• Google analytics cookies.
• LinkedIn Insights Tag
• What we do with the information we gather
• We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• For our own internal records.
• To improve the products and services we provide.
• To contact you in response to a specific enquiry.
• To customise the website for you.
• To send you promotional emails about products, services, offers and other things we think might be relevant to you.
• To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you.
• To contact you via email, telephone or mail for market research reasons.

Information for marketing purposes

With your consent, we collect your name and email address through Mailchimp to send marketing email newsletters. For more information on how Mailchimp stores your data, please see their privacy notice: https://mailchimp.com/legal/privacy/#3._Privacy_for_Contacts. If you do not wish to receive further marketing communications from us, please email us at info@klarian.com.

We also collect your information through the LinkedIn Insights Tag. To read more about this and how it is used, please see the LinkedIn website: https://business.linkedin.com/marketing-solutions/insight-tag.

How we store your data

When you provide your personal data through our website, this information is transmitted securely using industry standard encryption. All our data is stored in written or electronic form on our servers and computers and on our premises. We maintain physical, electronic and procedural safeguards to protect your personal information from misuse, unauthorised access or disclosure and loss or corruption by computer viruses and other sources of harm. We restrict access to personal information to those staff members, partners and third parties who need to know that information for the purposes set out in this privacy policy.

How long we retain your data

Your personal information will be retained for as long as it is necessary to carry out the purposes set out in this privacy policy. However, we will not retain any of your personal information beyond this period and the retention of your personal information will be subject to periodic review.

Your data protection rights

Klarian would like to make sure you are fully aware of all of your data protection rights.

Every user is entitled to the following:

The right to access – You have the right to request that Klarian provide copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Klarian corrects any information you believe is inaccurate. You also have the right to request that Klarian completes any information you believe is incomplete.

The right to erasure – You have the right to request that Klarian erases your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Klarian restricts the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Klarian's processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Klarian transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@klarian.com

How we use cookies

Our website uses cookies to distinguish you from other users of our website. A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to users’ needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Changes to our privacy policy

Klarian keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 23 February 2020.

How to contact us

If you have any questions about Klarian's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@klarian.com

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Klarian has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Address : Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF